All custom orders are final sale. However, we replace, and offer store credit, or exchange on damaged or wrong item within 14 days of delivery. 

To prevent the issue, place an sample order here

Discounted, discontinued items are final and cannot be returned or exchanged. Returned items must be unopened, no visible sign of use, in original condition to be returned.

You received a damaged or wrong item?

 contact us info@nakedface.ca / 647-968-1848